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Harshita Sarraf
Last updated September 13, 2021
Negotiations Skills
0 students
Overview
Course Overview
“Negotiation is an interaction of influences where two or more parties, with common and conflicting goals, willingly discuss proposals in order to reach agreement. It’s a strategy used to meet our needs, both known and underlying, when someone else controls what we want. Discover a variety of tactics depending on the situation. You will be able to identify questions needing answers before negotiating. You will understand the importance of what you need for a high-quality negotiation and spot any pitfalls of bargaining. We have five Negotiation Skills courses available in this series that focus on intro to negotiation and strategy, planning effective negotiations, opening win-win discussions, exploring win-win alternatives, reaching agreement and tactics. Each course averages 15 minutes to complete with a post assessment included for each course. The Application Activity forms will allow the participant to apply the learnings in their own scenario and environment.
Modules
Negotiation is necessary when a buyer and seller can’t agree. Understand the two strategies to negotiate and how to use a variety of techniques to increase your personal negotiating power. We will unpack each step of the negotiation process and guide you through all you need to know to master any negotiation.
Explore ways to increase your currency power before negotiating to leverage buying power. We will guide you how to use ten effective behavioral traits of successful negotiators and how to apply six planning tactics.
Discover how to open discussion with a positive attitude, keeping an atmosphere of trust and cooperation. Use collaborative win-win negotiation to satisfy underlying needs of both parties. Understand how you can be in control and build high-trust, positive client relationships.
Exploring alternatives is a problem-solving stage. Pinpoint areas of agreement and conflict and discover how to look for common ground and reassess positions. Understand how to encourage seeking an agreement that collaborates, but compromise if necessary. Discover a strategy to learn buyer price limitations.
Understand the steps for reaching agreement, these include making a reasonable offer, suggesting alternative currencies when necessary, summarizing, and confirming the details. Discover how to hold off if possible, on price concessions and use appropriate tactics to avoid a no-sale.
About Chart Sales Academy :
Chart Learning is a world leader in leadership training content and award-winning soft-skills development. We develop people in leadership, sales, customer service and team performance. Our company has researched critical competencies and developed an education/training methodology which gives sustainable learning results. Our Sales Courses are internationally award-winning, with awards from Brandon Hall & Training Industry.
Curriculum
Curriculum
- 4 Sections
- 1 Lesson
- 240 Minutes
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- Strategic Prospecting CampaignsKnow the definition of strategic prospecting, understand the four assumptions in strategic prospecting campaigns, apply four campaign development rules, ask seven critical questions before purchasing a lead list, apply four fundamental rules for mass marketing list improvement, understand the importance of normative shared values to find qualified leads, create an ideal customer profile, write an ideal customer opening statement, understand the components of the sales funnel for segmenting sales activities, apply 10 strategic prospecting steps, and implement eight guidelines for finding prospects0
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- "Cold Call" Telephone Prospecting and Voice Mail Return0
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